AI shopping assistance
Help shoppers discover products, compare options, and choose available variants.
Explore AI shopping
Dejor AI Agent and Support by DeepSollDejor —
Shopify AI Shopping Assistant
One of the best Shopify AI chatbot apps for product help and cart building — plus a Shopify WhatsApp app for order notifications, cart recovery, and photo product reviews.
Free plan · 7-day trial · Verified Meta Tech Provider
Dejor is a Shopify AI shopping assistant that brings product help, cart building, customer support, WhatsApp automation, and photo product reviews together in one Shopify app. Developed by DeepSoll, a verified Meta Tech Provider, it sends WhatsApp messages through Meta’s official WhatsApp Business Platform.
- Recommend products and help shoppers build a cart.
- Answer product and policy questions, with human handoff.
- Help customers choose with ratings, photos, and reviews.
What is a Shopify AI shopping assistant?
A Shopify AI shopping assistant is an on-store chatbot that uses your catalog to answer product questions, compare options, help shoppers pick variants, and add items to the cart. Dejor is a Shopify AI shopping assistant that also supports human handoff when a person needs to take over.
Explore Shopify AI shopping assistanceShopping assistance, with support built in.
Discover products. Choose an option. Build a cart. Get support. Receive updates. Share a review.
AI shopping & support
Turn product questions into useful answers. Help shoppers compare options, choose variants, and get to their cart.
Explore ai shopping & supportWhatsApp automation
Keep customers informed after checkout with order notifications, customer updates, and broadcasts.
Explore whatsapp automationProduct reviews
Give customer feedback a place on your storefront. Collect, display, and manage reviews alongside your support work.
Explore product reviewsExplore what Dejor brings to your store.
From the first product question to post-purchase communication.
WhatsApp cart recovery
Follow up on abandoned checkouts with a useful reminder and a path back to the purchase.
Explore cart recovery
WhatsApp conversations and support
Keep customer conversations and linked orders together, with AI assistance and human handoff.
Explore customer support
Product reviews with photos
Give shoppers more context with customer photos, written reviews, and star ratings.
Explore product reviews
Learn from shopper questions
Review conversations to understand recurring questions and the products shoppers ask about.
Prepare your catalog for shopper questions
Get started on Shopify
Install Dejor, configure your AI agent, and connect WhatsApp when you’re ready to add automation.
See the setup stepsHelp shoppers discover the right products.
Let customers describe what they need in their own words. Dejor uses your store catalog to help them discover relevant products and understand their options.
- Product discovery
- Product recommendations
- Product comparisons
- Variant selection
Compare products, choose variants, and build a cart.
Help shoppers browse your Shopify products, compare their options, and choose available variants. Keep product questions and cart assistance in the conversation, with a clear path to your Shopify checkout.
- Variant selection
- Cart assistance
- Product browsing and details
- Checkout guidance
Track orders and get support in one place.
Customers can find their parcel with a tracking number and the email or phone number used at checkout. Show each shipment’s fulfillment status, shipping date, and items, with a link to track it on the carrier’s site. The AI agent also answers product and policy questions, with human handoff when needed.
- Tracking lookup with checkout contact details
- Separate details for split shipments
- Shipment items, variants, and quantities
- Carrier tracking links
- Product and policy answers, with human handoff
Support conversations.
With the order in view.
Read WhatsApp conversations alongside linked Shopify orders. See purchased items, order totals, fulfillment status, and confirmations from WhatsApp without losing the conversation.
Find a conversation, pause the AI when your team needs to step in, mark a thread resolved, or open the linked order in Shopify admin for the next action.
Built around your Shopify store
Your catalog and available variants inform shopping assistance. Store policies support customer answers. Order help depends on the information and permissions available to the app.
Explore the demo storeWhatsApp Business API for Shopify
WhatsApp Business API for Shopify lets stores send order messages from their own WhatsApp Business account through Meta’s official API. Dejor connects as a verified Meta Tech Provider so you can send WhatsApp order notifications, shipping updates, abandoned cart recovery, and broadcasts without unofficial gateways.
Connect your WhatsApp Business API account
Get WhatsApp Business API access through Meta’s signup, right inside Dejor. Register your number to your own WhatsApp Business Account (WABA), and keep using the WhatsApp Business app on the same number with coexistence. Manage your business profile, check connection status and quality rating, and create QR codes for customers to reach you.
Account setup · Coexistence · QR codesWhatsApp for ShopifyWhatsApp Business API automation
Automate order notifications and abandoned cart recovery from real Shopify events. Prepare broadcasts for new arrivals, restocks, or promotions using text and image templates, send them to customers who opted in, and submit every message template to Meta for review before use.
Order notifications · Cart recovery · BroadcastsWhatsApp automation for ShopifyOne inbox for multiple users
Give your whole team one WhatsApp inbox, with AI assistance built in. Read conversation history alongside linked Shopify orders, so Shopify works as your WhatsApp CRM. Pause AI when a person needs to take over, and resolve the thread when you’re done.
AI assistance · Linked orders · Human handoffAI customer support for ShopifyThe official Meta WhatsApp Business API.
Your number.
Your account.
Most WhatsApp bans are not bad luck. They come from how the message was sent. Dejor sends on the Meta WhatsApp Business API, the way Meta requires, from the account and number you own.
How the official WhatsApp Business API worksWhy WhatsApp numbers get bannedHow numbers get banned
- Tools that drive WhatsApp Web or a logged-in phone in the background
- Unofficial gateways that rent you someone else’s number
- Bulk messaging to people who never opted in to hear from you
- Message text changed after approval, or never submitted for approval
- No view of your quality rating until the restriction has already landed
How Dejor sends
- Meta’s official WhatsApp Business API (Cloud API), through a verified Tech Provider
- Your own WhatsApp Business Account (WABA) and number, yours to keep
- Templates go to Meta for review before anything can send
- Quality rating and connection status visible inside the app
- Opt-in and stop requests handled as part of the flow
- Order messages fire on real Shopify events, not a bulk blast
Staying inside Meta’s rules is what keeps a number safe. Dejor is built so you do that by default.
Shopify WhatsApp order notifications & cart recovery
Shopify WhatsApp order notifications confirm a purchase and share shipping updates in WhatsApp. Cart recovery messages remind shoppers who left items behind and bring them back to checkout. Dejor runs both from real Shopify events on the WhatsApp Business API.
- 01When an order is placed
Confirm the purchase
Send an order confirmation with purchase details so customers know what they’ve ordered.
- 02When the order is dispatched
Share the tracking
Send courier and tracking details from the Shopify fulfillment so customers can follow their delivery.
- 03When Shopify marks it delivered
Close the loop
Send a delivery update and keep the customer informed through the final step of their order.
Catch address issues. Ask customers to confirm shipping details flagged by Shopify.
Choose what gets sent. Turn updates on or off and see which templates are live or awaiting review.
Real feedback.
More informed decisions.
Give shoppers the detail they need to choose with confidence. Make ratings, customer photos, and written reviews part of the product experience.
See the overall picture
Star ratings and rating breakdowns help shoppers get a quick read on customer feedback.
Look beyond the product photo
Customer photos and written reviews add context from people who have tried the product.
Find the details that matter
Filters, sorting, and helpful votes make it easier to explore relevant reviews.
Bring shopping, messaging, and feedback together in Dejor.
Explore Dejor on ShopifyExplore what Dejor can do for your store.
Find and compare
Help shoppers ask for what they need and weigh the relevant options.
Explore AI shopping assistanceKeep people informed
Connect order communication to WhatsApp and make updates easier to manage.
Explore WhatsApp automationLearn and improve
Use conversations and reviews to understand what customers need next.
Explore product reviewsGet started with your Shopify AI shopping assistant.
- Install Dejor from the Shopify App Store.
- Configure your AI agent and storefront experience.
- Enable the Dejor app embed in your published theme, save it, and test the storefront.
- Start assisting shoppers and review their conversations.
- When you’re ready to add WhatsApp automation, connect your WhatsApp Business API account through Meta’s official signup.
Plan your AI shopping experience.
Practical guides for product discovery, customer support and evaluating the right app for your store.
What is an AI shopping assistant?
See Shopify examples and how shoppers move from questions to product choices.
How product recommendations work
Prepare catalog information for useful conversational product discovery.
Conversational commerce for Shopify
Connect product questions, comparisons and cart assistance in one shopping journey.
Shopping assistant or support chatbot?
Understand the different tasks and where your team should take over.
Dejor vs Chatty
Compare published capabilities, support workflows and plan billing units.
Measure shopping assistant performance
Review answer accuracy, cart journeys, handoff and sales signals.
A plan for your stage.
Start free. Add capacity when your conversations grow.
Free
$0/month
Start with the essentials.
Start free- 300 AI replies / month
- 50 WhatsApp notifications / month
- Product discovery, comparisons & review evidence
- Variant selection, cart & checkout
- Policy answers & available order status
- Human handoff & conversation context
- 7 days of conversation history
- Product review display & export
Starter
$9/month
or $90/year and save 17%
7-day free trial on paid plans.
Choose Starter- Everything in Free
- 2,000 AI replies / month
- Unlimited WhatsApp order confirmations
- Unlimited abandoned cart recoveries
- Unlimited dispatch & delivery updates
- 10,000 broadcast messages for campaigns
- 30 days of conversation history
- Review display, bulk import & export
Plus
$29/month
or $290/year and save 17%
7-day free trial on paid plans.
Choose Plus- Everything in Starter
- 5,000 AI replies / month
- 50,000 broadcast messages for campaigns
- 90 days of conversation history
- Unlimited support
Scale
$69/month
or $690/year and save 17%
7-day free trial on paid plans.
Choose Scale- Everything in Plus
- 15,000 AI replies / month
- Unlimited broadcast messages for campaigns
- 180 days of conversation history
All prices in USD. Usage allowances are monthly on either billing period. Select and confirm your plan through Shopify.
Compare plans
| Capability | Free | Starter | Plus | Scale |
|---|---|---|---|---|
| AI replies / month | 300 | 2,000 | 5,000 | 15,000 |
| WhatsApp order notifications / month | 50 | Unlimited | Unlimited | Unlimited |
| Broadcast messages / month | Not included | 10,000 | 50,000 | Unlimited |
| Conversation history | 7 days | 30 days | 90 days | 180 days |
| Product discovery & comparisons | Included | Included | Included | Included |
| Variant, cart & checkout assistance | Included | Included | Included | Included |
| Policy answers & available order status | Included | Included | Included | Included |
| Human handoff & conversation context | Included | Included | Included | Included |
| Review display & export | Included | Included | Included | Included |
| Bulk review import | Paid plans | Included | Included | Included |
| Unlimited support | Plus and Scale | Plus and Scale | Included | Included |
Frequently asked questions
What is Dejor?
Dejor is a Shopify AI shopping assistant and WhatsApp app that also displays photo product reviews. It helps shoppers find products, sends WhatsApp order updates and cart recovery messages, and shows star ratings with customer photos.
Is Dejor one of the best Shopify AI chatbot apps?
Dejor focuses on AI shopping assistance (recommendations, comparisons, variants, cart) plus WhatsApp Business API messaging and on-site photo reviews in one install. It has a free plan and paid plans from $9/month. Choose it if you want shopping chat, WhatsApp, and reviews together rather than three separate apps.
What is the difference between an AI shopping assistant and a support chatbot?
An AI shopping assistant helps shoppers discover products, compare options, and build a cart. A support chatbot mainly answers policies, order status, and tickets. Dejor does shopping assistance first, with support answers and human handoff when needed.
Can the agent help customers choose products?
Yes. It uses your store catalog to help shoppers discover products, compare options, and select available variants.
Can shoppers build a cart through the agent?
The agent supports variant selection and cart assistance, then guides shoppers toward your store’s checkout.
What information can it use for support?
It can use available store information, policies, and conversation context. Order-status assistance depends on the order information and access available to the app.
Does Dejor work as a Shopify WhatsApp app?
Yes. Dejor connects to the WhatsApp Business API for order notifications, shipping updates, abandoned cart recovery, and broadcasts, using your own WhatsApp Business account. Broadcast allowances depend on your plan.
How do I apply for WhatsApp Business API access?
You apply inside Dejor. Meta’s signup walks you through it: you log in with Facebook, register your business and phone number, and Meta creates your WhatsApp Business Account (WABA). There is no API key or access token to copy, and Dejor sets up the webhook for you.
Can I keep using the WhatsApp Business app on the same number?
Yes. Dejor supports WhatsApp Business API coexistence. You connect the number you already use in the WhatsApp Business app, keep replying from your phone, and Dejor sends your order messages through the API from that same number.
How much does the WhatsApp Business API cost? Is it free?
Meta bills you directly for WhatsApp Business API fees, through your own Meta business account. Dejor does not bill you for messages. Meta charges for each template message it delivers, and the price depends on the message type and the customer’s country. Replies to a customer who messaged you in the last 24 hours are free, and so are order updates sent inside that window. Dejor’s own plan is separate, and there is a free plan. Meta’s WhatsApp pricing page lists the current rates.
Do I need a BSP like Twilio, 360dialog or Wati?
No. Those companies are Business Solution Providers (BSPs) that sell their own access to the API. DeepSoll is a verified Meta Tech Provider, the partner type where your business pays Meta directly. Dejor runs on Meta’s Cloud API, so there is no WhatsApp Business API client to host and no reseller in the middle.
Can my WhatsApp number get banned for using Dejor?
Dejor sends through Meta’s official WhatsApp Business API, so you are not taking the risk that comes with WhatsApp Web automation or an unofficial gateway. Meta can still restrict any account that breaks its rules, and messaging people who did not opt in is the usual cause. Dejor shows your quality rating and sends only the templates Meta approved, so you can see and avoid the problems that lead to a restriction.
Is Dejor an official WhatsApp Business API provider?
DeepSoll, the company behind Dejor, has completed Meta’s Tech Provider access verification. Dejor is built on the official WhatsApp Business API solution from Meta. It does not automate WhatsApp Web or a phone.
How is this different from WhatsApp tools that use WhatsApp Web?
Those tools drive a logged-in session, which breaks Meta’s terms and is the most common reason a business number gets banned. Dejor uses the official Cloud API with your own WhatsApp Business account, approved templates, and a visible quality rating.
Do I keep my WhatsApp number if I stop using Dejor?
Yes. The WhatsApp Business account and the number are yours. Dejor connects to the account you own rather than reselling you someone else’s number.
Do I need a separate WhatsApp CRM, such as Zoho?
For many Shopify stores, no. Each WhatsApp chat sits next to the customer’s Shopify orders, so your team sees what they bought before replying. If you already run a full CRM like Zoho for sales outside Shopify, keep it. Dejor does not sync with other CRMs.
Does Dejor support WhatsApp Business API calling or group chats?
No. Dejor sends one-to-one WhatsApp messages: order updates, broadcasts to customers who opted in, and chat replies. It does not place WhatsApp calls or post in WhatsApp groups.
Who gives WhatsApp Business API support if something goes wrong?
DeepSoll’s team helps with setup, templates and sending inside Dejor. Meta decides account restrictions, business verification and billing, and we help you find the right place in WhatsApp Manager to act on them.
Can Dejor collect photo product reviews?
Yes. Dejor collects and displays photo product reviews with star ratings on product pages. All plans include review display and export; paid plans also include bulk import. For heavy review SEO/syndication, many stores still use Judge.me alongside Dejor.
Is there a free plan?
Yes. The free plan includes 300 AI replies and 50 WhatsApp notifications per month. Paid plans start at $9 a month and offer a 7-day trial.
Does Dejor replace my support team?
No. Use it for recurring questions and shopping assistance. Human handoff and conversation context help your team continue where personal attention is needed.
What merchants say.
Dejor is new, and we have not collected reviews for it yet. Rather than borrow a score from somewhere else, we would rather publish the first one from a merchant actually running it. If that is you, tell us how it went and we will add it here with your name on it.
Replacing three apps?
Compare Dejor with Shopify AI shopping agents, WhatsApp notification apps, and product review tools before you add another subscription.
Give every shopper a place to start.
Install Dejor on Shopify and explore the free plan with your store.