Privacy Policy
Last updated: May 5, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, company details, and contact lists, when you create an account, connect an integration, or contact us. When you connect a WhatsApp Business account or a Shopify store, we also process the information those connections make available to the app, including customer conversations and contact details, product reviews, and the catalog, policy, and order information used to answer customer questions.
2. How We Use Your Information
We use your information to provide and improve DeepSoll services: to run the Dejor shopping assistant and customer support conversations on your storefront, to display and manage product reviews, to send the order notifications and broadcasts you configure, to operate workflows and AI agents on your behalf, to respond to inquiries, and to keep the platform secure.
3. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, including WhatsApp's official Business Platform, subject to confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest.
5. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at info@deepsoll.com to exercise these rights.
6. Cookies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on our website.