Practical guides for your Shopify store.
Plan AI shopping assistance, product reviews and WhatsApp workflows with clear setup advice from the team behind Dejor.
Conversational Commerce for Shopify: How It Works
Understand conversational commerce with Shopify examples, product discovery workflows, customer support and practical steps for getting started.
Read articleAI CommerceAI Shopping Assistant vs Customer Support Chatbot
Compare shopping assistance, support chatbots and live chat for Shopify. Decide which workflows need automation and where a person should take over.
Read articleAI CommerceDejor vs Chatty: AI Shopping Assistance and Customer Support
Compare Dejor and Chatty for Shopify shopping assistance, support workflows and billing units. Find out when Dejor is a Chatty alternative to consider.
Read articleAI CommerceHow to Measure AI Shopping Assistant Performance
Evaluate Shopify shopping assistance with answer accuracy, cart journeys, human handoff and sales signals, without confusing attribution with causation.
Read articleAI CommerceWhat Is an AI Shopping Assistant? Shopify Examples and Benefits
See how shoppers use Dejor to find products, compare options, choose variants and get support through an AI chatbot for Shopify.
Read articleAI CommerceHow to Integrate an AI Chatbot with Shopify Using Dejor
Install Dejor, configure your AI shopping agent, enable the Shopify storefront app embed and test automated chat before launch.
Read articleAI CommerceHow AI Chatbots Recommend Products to Online Shoppers
Learn how conversational product recommendations use shopper needs and catalog details, and prepare your Shopify store for better product discovery.
Read articleWhatsApp AutomationShopify Order Confirmation on WhatsApp with Dejor
Send Shopify order confirmation messages on WhatsApp with Dejor. Learn how to plan templates, customer replies, address checks, and shipping updates.
Read articleCustomer SupportMake human handoff a part of your support design
Decide where automation ends and what your team needs to continue a conversation.
Read articleAI CommerceThe five questions that decide whether a shopper buys
Most pre-purchase questions fall into a handful of shapes. Answer them on the page and you stop paying for them twice.
Read articleAI CommerceWhen your shopping assistant sounds vague, look at the catalog
A vague answer is almost never a model problem. It is usually the honest output of thin product data.
Read articleProduct ReviewsAsk for a review at the only moment it works
Review requests fail for timing reasons far more often than for wording reasons.
Read articleProduct ReviewsWhat review markup can and cannot do for your search results
Star ratings in search results are an eligibility, not a setting — and the fastest way to lose them is to claim a rating you cannot show.
Read articleWhatsApp AutomationGetting WhatsApp templates approved without three rejections first
Most template rejections come from the same handful of avoidable mistakes.
Read articleWhatsApp AutomationWhy WhatsApp numbers get banned, and the WhatsApp Business API rules that keep yours safe
Most bans come from bulk messaging without consent or from unofficial tools. Here is what the official WhatsApp Business API changes, and how to stay safe.
Read articleWhatsApp AutomationWhatsApp Business API pricing: what each message costs, and what is free
Meta charges per delivered template, by category and country. How WhatsApp Business API pricing works, what is free, and how to estimate your own cost.
Read articleWhatsApp AutomationHow to choose a WhatsApp Business API provider: BSPs, Tech Providers and platforms
Twilio, 360dialog, Wati, Zoho and Tech Providers sell WhatsApp Business API access in different ways. What each type does, and what to ask before you pick one.
Read articleWhatsApp AutomationHow to set up the WhatsApp Business API: registration, access tokens and webhooks
A plain guide to WhatsApp Business API setup: register your number and WABA, get an access token, set up the webhook, or use the faster Embedded Signup.
Read articleWhatsApp AutomationWhatsApp Business API coexistence: keep the app and the API on one number
Coexistence lets you use the WhatsApp Business app and the WhatsApp Business API on the same number. What syncs, what stops working, and when to use it.
Read articleWhatsApp AutomationShopify COD order confirmation: check the order and address
Use a Shopify COD order confirmation message to check purchase intent and shipping details before dispatch, with an example WhatsApp template.
Read articleCustomer SupportCustomer service chat scripts for ecommerce
Practical live chat scripts for product questions, shipping, returns, order status, handoff, and the moments when a useful answer needs a human.
Read articleCustomer SupportLive Chat Examples for Ecommerce Customer Service
Realistic ecommerce chat examples for product questions, recommendations, shipping, returns, comparisons, abandoned carts, and human handoff.
Read articleCustomer SupportCustomer Service Chat Transcript Examples and Templates
Use these customer-service chat transcripts to plan product answers, order support, escalation, and the handoff from an AI assistant to a human.
Read articleCustomer SupportConversational Customer Service: A Practical Guide for Ecommerce
Learn how conversational customer service connects product questions, support answers, order context, and human escalation without pretending automation can do everything.
Read articleWhat we write about
AI commerce
How to prepare a catalog so shopping questions get useful answers: clear product differences, accurate variants, and policy information that sits next to the products it applies to.
Customer support
Where automation should stop and a person should take over, what context to hand across, and how to keep expectations honest when a conversation needs someone from your team.
WhatsApp automation
Giving order messages a single job, keeping campaigns separate from operational updates, and planning for the replies that every outgoing message invites.
See it in the product
Everything above is written from building Dejor by DeepSoll. If you would rather look at the working software than read about the approach, each capability has its own page with setup steps and the questions store owners ask most often.
Shopify AI chatbot
Product discovery, comparisons, variant selection, and cart assistance in a storefront conversation, with handoff to your team.
Shopify product reviews
Collecting and displaying customer feedback on product pages, plus import and export for reviews you already have.
Shopify WhatsApp automation
Order confirmations, tracking updates, and customer broadcasts from a connected WhatsApp Business account.