Privacy Policy
Last updated: February 16, 2026
Quick Summary
- • We collect only what's necessary to provide our services
- • We never sell your personal information
- • Shipping data is processed in real-time and not permanently stored
- • You can request deletion of your data at any time
- • We use industry-standard encryption and security
1 Introduction
Deep Solutions ("we", "us", "our") operates the website deepsoll.com and the ShipFast shipping tools service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, API services, Shopify applications, and ShipFast MCP tools. By using our services, you agree to the practices described in this policy.
2 Information We Collect
2.1 Information You Provide
- Contact information (name, email) when you reach out to us
- Shipping details (ZIP codes, package dimensions, weight) when using ShipFast tools
- Shopify store data when you install our Shopify app
- Feedback and correspondence you send to us
2.2 Automatically Collected Information
- Server logs (IP address, browser type, access times, referring URL)
- Usage data (pages visited, features used, API endpoints called)
- Device information (operating system, screen resolution, device type)
3 How We Use Your Information
4 Data Sharing
We never sell your personal information.
We may share data with:
- • Shipping carriers (UPS, FedEx, USPS, DHL) to provide quotes and tracking
- • Service providers who assist in operating our platform (hosting, analytics)
- • Law enforcement when required by law or to protect our rights
- • Business partners in the event of a merger, acquisition, or asset sale
6 Data Retention
We retain your data only as long as necessary to provide our services or as required by law. Shipping quote data processed through ShipFast is computed in real-time and is not permanently stored on our servers. Contact information is retained until you request its deletion or until it is no longer needed for its original purpose.
7 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
🔍 Right to Access
Request a copy of your personal data
✏️ Right to Rectification
Correct inaccurate or incomplete data
🗑️ Right to Erasure
Request deletion of your personal data
📤 Right to Portability
Receive your data in a portable format
To exercise any of these rights, contact us at privacy@deepsoll.com. We will respond within 30 days.
8 Security
We take the security of your data seriously and implement industry-standard measures:
Encryption
TLS 1.3 in transit, AES-256 at rest
Access Control
Role-based access with MFA
Monitoring
24/7 security monitoring & alerts
9 Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will provide prominent notice on our website. Your continued use of our services after changes constitutes acceptance.
11 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us: